At FireFlix, we value your privacy and provide full control over your personal data. This Data Deletion Policy explains how users can request deletion of their account and what happens to their data after deletion.

1. User Rights to Data Deletion

You have the right to:

• Delete your FireFlix account

• Request removal of your personal data

• Request removal of watch history, preferences, and non-essential data

We process all data deletion requests in accordance with privacy laws.

2. How to Request Data Deletion

A. In-App Data Deletion

You can delete your account directly from the app or website:
Settings → Account → Delete Account

Once confirmed:

• Your account is immediately deactivated

• Data deletion process begins automatically

B. Email Request

You can also request deletion by emailing us at:
📧 support@fireflix.com

Please include:

• Your registered email ID

• Subject: “Data Deletion Request”

• A clear statement requesting full deletion of your account and personal data

3. Data That Will Be Deleted

After receiving your request, FireFlix deletes:

• Account details (name, email, phone)

• Profile information

• Watch history and preferences

• Search history

• App usage data

• Payment details stored on our system (we do not store card numbers)

4. Data We May Temporarily Retain

Certain data may be stored for 30–90 days due to legal, security, or financial compliance requirements:

• Transaction & billing records

• Fraud prevention logs

• Security logs

This data is permanently erased after the retention period.

5. Deletion Timeline

• Instant: Account deactivation

• 7–30 Days: Removal of personal data and watch history

• Up to 90 Days: Deletion of legally required records

6. Irreversible Deletion

Once your data is deleted:

• It cannot be restored

• Backups containing your data will be purged automatically

• FireFlix cannot recover deleted accounts

7. Contact Information

For any data deletion or privacy-related concerns:
📧 support@fireflix.com
🌐 FireFlix / CineFlix India